Dear boston.com: Where are the Links? Part III

I received an email today from the customer service department at boston.com in response to my second email I sent to them about the lack of links in Adam Gaffin’s new column about weblogs. Eventually, I hope they do the right thing. My guess is that boston.com itself might be clueful regarding the merits of linking; but they have to deal with the old school newspaper who is possibly less clueful. The response I received today makes it sound like web publishing is magic.

Susan,

I am sorry for misunderstanding your comments.

Articles that appear in the Boston Globe are automatically published online. The web address was not copied and pasted onto the online version of the article; it was in the printed version as well.

Your request to have the Universal Hub link active has been forwarded to our editorial team for consideration.

Kind regards,
Ashley
Customer Support
Boston.com

Related entries:
Dear boston.com: Where Are the Links?
Dear boston.com? Where Are the Links? Part II

Author: Sooz

I'm Sooz.